Shipping Policy

Effective Date: 09/02/2026

This Shipping Policy explains how Zadix processes, packages, and delivers orders placed through www.zadix.store.

Where We Ship

We currently ship orders to addresses within the United States only. We do not offer international shipping at this time.

Order Processing (Handling) Time

Orders are typically processed and prepared for shipment within 1 business day of being placed, Monday through Friday, excluding public holidays.

Order Cut-Off Time

Orders placed before 5:00 PM Eastern Time (ET) on a business day will generally begin processing the same business day.

Orders placed after 5:00 PM ET, or on weekends or public holidays, will begin processing on the next business day.

Transit Time

Once your order has shipped, standard delivery typically takes 2–4 business days, depending on your delivery address and the shipping carrier.

Please note that delivery times are estimates and may occasionally be affected by carrier delays, weather, holidays, or other circumstances outside of our control.

Total Estimated Delivery Time

Combining processing and transit time, most orders are expected to arrive within approximately 3–5 business days from the date the order is placed.

Shipping Costs

We offer free standard shipping on all orders shipped within the United States, with no minimum purchase required.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information. You can use the tracking number to monitor your package's delivery status.

Please allow some time for tracking information to become active after your order has been shipped.

Shipping Carriers

Depending on the destination and order details, orders may be shipped through carriers such as USPS, UPS, or FedEx.

Undeliverable or Returned Packages

If a package is returned to us as undeliverable because of an incorrect or incomplete shipping address provided at checkout, we will contact you to arrange reshipment.

Additional shipping charges may apply for reshipment in these circumstances.

Please make sure your shipping information is accurate and complete when placing your order.

Lost, Missing, or Delivered Packages

If your tracking information shows that your order has been delivered but you have not received it, please contact us at support@zadix.store within 7 days of the stated delivery date.

We will work with the shipping carrier to investigate the issue and determine the appropriate next steps.

Shipping Delays

While we do our best to ensure timely delivery, Zadix is not responsible for delays caused by circumstances beyond our reasonable control, including severe weather, carrier disruptions, holidays, natural disasters, or other unforeseen events.

Contact Us

If you have any questions about our Shipping Policy or the status of your order, please contact us:

Store Name: Zadix
Business Address: Zadix, 1176 NW Leonardo Cir, Port Saint Lucie, FL 34986, United States
Email: support@zadix.store
Phone: +1 (856) 658-0735
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Customer inquiries are typically answered within 24 business hours.